Terms and Conditions

General

These Terms and Conditions applies to all the transactions between us and yourself. They do not affect your required rights. Please read them carefully. We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on our website (www.albanygrabhire.com). Actual product may not be exactly as shown on the website. Any quotation given by us is an invitation to you to place the order which shall be an offer open to acceptance by us and no order placed in response to any other acceptance of a quotation shall give rise to a contract binding upon us.

Information

www.albanygrabhire.com is a site operated by Albany Aggregates Desborough Ltd. Willow house Stoke Albany Road, Desborough, NN14 2SP. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. To order goods over the telephone, you must be at least 18 years of age and accept delivery within our local delivery area. All telephone orders will be acknowledged verbally at the time of order. Please note that verbal acknowledgement do not constitute order confirmation or order acceptance. We may decline all or part of your order for any reason. We will validate name, address and other personal information given by you during the order process against appropriate third party databases. This helps to protect you and us against fraudulent transactions.

Payments

Payment for the Goods must be made prior to delivery or collection by

cash, credit or debit card, bank transfer or cheque. We do not accept american express and cheques must clear before delivery or collection. Payments can also be made instore or over the telephone.

After you have placed an order we will contact you on the telephone number you have provided us to process your order, organise the delivery/collection date and to process the payment.

Delivery

(a) A charge maybe made for the delivery of goods and we try to keep the charge as low as possible. For deliveries of bulky Items, the goods will be delivered as near as possible to your front door or any designated area providing its accessible. If this location is unreachable for any reason, such as a narrow street, up a flight of stairs (such as flats) or any other obstruction, delivery will be made as near to your property as possible. For palletized deliveries, the driver is NOT insured to take the goods inside your property. The pallet will be delivered to a location as stated. The Products will be at your risk from the time you have accepted the goods by law.
To qualify for free delivery, the order must be above £100 and within our free of charge delivery area. For further delivery details please
contact us

(b) Before you place an order on our website please make sure there is suitable access for delivery as it will will arrive on a rigid vehicle up to 32 tonnes in weight. Please be aware that delivery must be made on flat solid ground with no overhead obstructions, ie telephone and power cables. We must have at least a 6 metre gap from any live powerlines, failure to adhere to this could incur wasted journey charges. On occasions where agreed prior for larger deliveries items may arrive on a articulated vehicle where you will need to offload. Should this be the case you will be advised in advance.

Failure to adhere to this could incur wasted journey charges if we can not deliver your item due to health and safety issues.

Cancellations

You will only be able to cancel an order or any part of an order which we have accepted with our prior written agreement and providing you reimburse us for all costs, charges, expenses, damage or loss (including without limitation or loss of profit) incurred or suffered by us in respect of each such order. We are not bound to agree to any such cancellation and may complete the contract even if you claim to cancel the contract. You shall not be entitled to cancel for late delivery of any goods or late performance of services unless we have agreed with you in writing that any date was to be binding.

Refunds

Only certain products are REFUNDABLE and can have a restocking charge. For orders cancelled once the goods have been dispatched from our distribution centre, such cancellation of orders will result in a refund of the products, less any costs incurred by us in recovering the items back to our distribution centres.

Price

The price of any products will be as quoted from time to time, except in cases of obvious error. These prices exclude delivery costs which will be added to the total amount due as set out in our delivery policy. Certain postal areas may not incur delivery charges subject to minimum order quantity. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a dispatch confirmation.

Health & Safety

Some of the Products we supply could, if incorrectly used, give rise to risk to health and safety. Information in respect of such products is available from us on request. You undertake that you will ensure that you and your employees, agents, subcontractors and customers will comply with any instructions given by us and/or the manufacturer / supplier of the products and will take any other steps, measures and/or precautions, having regard to the nature of the relevant products, as are necessary to preserve the health and safety of any person handling, using or otherwise coming into contact with the products.

Waste

You are solely responsible for the disposal of any waste arising from the products you purchase and you undertake.

Thank you for visiting our site.

ALBANY AGGREGATES DESBOROUGH LTD.

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